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03 Clinics & wellness

Bookings, reminders and recalls without a receptionist on WhatsApp all day

Appointment traffic is bursty and after-hours. Missed bookings are lost revenue, no-shows are worse, and the recall list nobody has time to work is where the real money sits.

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No-show rate
−44%
Bookings taken after 9pm
37%
Recalls worked
600+
Per month, six chairs

01 What lands in this inbox

The messages, in the words your customers actually use.

We read design-partner threads before writing a single automation. This is the raw material the AI agent and the scoring model are tuned against.

Kept verbatim, mixed language and all — because that is how the question arrives, and what the agent has to understand.

Your business number Live
  • masih buka sampai jam berapa?
  • besok ada slot pagi?
  • scaling harganya berapa ya?

Unassigned · waiting for a first reply

02 Before and after

What breaks today, and what we set up instead.

What breaks today

  • Booking requests arrive at 10pm and get answered at 9am
  • No-shows because nobody sent the reminder
  • Recall lists that never get worked

What we set up instead

  1. After-hours booking intake

    The AI agent takes the request, checks your availability rules, and confirms — or offers the two nearest slots.

  2. Reminder ladder

    Confirmation, day-before, and morning-of, all in business hours, all stopping the moment the patient replies.

  3. Recall automation

    Six-month check-ups and treatment follow-ups fire on schedule, with quiet hours and frequency caps respected.

Where this comes from Live in dental, aesthetics and physiotherapy clinics running two to nine practitioners per branch.

03 Modules involved

No bespoke build. These parts, wired for your trade.

Every configuration on this site draws on the same five modules. This one leans on the following.

Next · 04 Professional services Put every quote on a pipeline and follow it up twice, before the client forgets.

All 12 industries, side by side

Next step

Ready to see it on your own inbox?

Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Replai is the right fit.

Contact us See the product tour

Replai is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.