Solutions

Four ways in. One platform underneath.

Start from your trade, your team, the job that is broken today, or the number of people who need a seat. Everything below is the same five modules configured differently — not five different products.

01 By industry

Twelve trades. Twelve different inboxes.

A clinic and a car dealer both live on WhatsApp, and almost nothing else about their day is alike. Each configuration below is one we have already run with design partners.

02 By team

Whoever opens the inbox first, this is what changes for them.

Sales, support, marketing, operations — or the founder quietly doing all four before lunch.

01

Sales teams

Closers sharing one number and a pipeline that has to be honest.

Know which chat to open first, and never lose one in a handover.

  • Leads ranked by intent, with the reasoning shown
  • Round-robin assignment and a reassign clock on every lead
  • A pipeline that updates from the conversation, not from memory
+29% More closed deals per rep
02

Customer support

Teams answering the same questions faster than they arrive.

Deflect the repeat questions. Keep the hard ones human.

  • AI agent on your FAQ set, grounded in your own documents
  • One owner per conversation, with internal notes nobody else sees
  • First-response and resolution time on a dashboard, per agent
71% Repeat questions deflected
03

Marketing

The people who buy the traffic and want to see what it became.

Prove which campaign produced revenue, not just replies.

  • Source and campaign tagged on every conversation, automatically
  • Segmented follow-up with per-contact frequency caps and quiet hours
  • Cost per qualified conversation, broken out by channel
94% Conversations with a known source
04

Operations & admin

The people who keep the promise the sales team made.

Bookings, documents and confirmations that need no human typist.

  • Confirmations, reminders and recalls running on a schedule
  • Document checklists requested and chased without anyone watching
  • Webhooks into the order, booking or billing system you already run
1,400 Manual messages removed Per week, 12 staff
05

Founders & owners

One person holding sales, support, and the phone.

Get your own number back without dropping a single lead.

  • The AI agent covers 11pm and Sunday so you do not have to
  • Everything on one screen, usable from a phone
  • One number the business owns — not one that leaves when you do
11 Hours back per week

03 By use case

Or start from whatever is broken today.

Eight jobs people hire us for, written the way they say them on the first call. Each one points at the modules that do the actual work.

  1. Reply in seconds, including at 2am

    Your median first reply is measured in hours, and by then the customer has asked two competitors the same question.

    The AI agent answers from your own data immediately, hands over the moment the question stops being routine, and the shared inbox makes it obvious who owns what happens next.

  2. Stop guessing which lead is real

    Two hundred enquiries a week and no way to tell the financed buyer from the person who is bored on a Sunday.

    Every conversation is scored on intent signals — budget language, timeline, specifics, response speed — with the reasoning shown so a human can disagree with it.

  3. Move off personal WhatsApp

    Your customers live in a salesperson's private chat history, and that history walks out of the building with them.

    One business number, real assignment, and a transcript the company keeps. The migration happens on the onboarding call, with history imported and nobody re-introducing themselves.

  4. Take bookings without a receptionist

    Booking requests arrive after hours and get answered the next morning, by which time the slot has been filled elsewhere.

    Availability rules, slot offers, confirmation and a reminder ladder — all inside the thread, all stopping the moment the customer replies.

  5. Follow up without nagging

    Quotes go out and nobody chases them. When somebody finally does, they chase far too hard.

    Cadences with per-contact frequency caps, quiet hours, and a hard stop on any reply. Two touches and a flag for a human, not eleven messages and a block.

  6. Answer the phone after hours

    Calls at 9pm ring out. A missed call is not a missed call — it is a customer phoning somebody else.

    The voice agent picks up, qualifies, and leaves a summary and full transcript on the contact record for the morning shift to act on.

  7. Send campaigns without getting blocked

    Blasts get reported, and a reported number is a business that has stopped working — usually on the busiest week of the year.

    Template-approved sends, opt-out honoured on the first request, per-contact caps and quiet hours enforced by the system instead of by everyone's self-discipline.

  8. See what the team actually did

    Nobody can say what response time was last week, which agent is carrying the load, or which stage deals die in.

    Response time, pipeline movement, agent load and revenue in one view — on a scheduled digest, exportable, or pushed to your own warehouse.

04 By company size

Five people or five branches. The difference is governance, not features.

Every plan gets the same inbox, the same scoring and the same agent. What changes higher up is control: multiple numbers, SSO, provisioning and where the data sits.

Seats 1–5

Solo and small teams

You are the sales team, the support team, and the phone.

  • One number, so the business owns the customer rather than the handset
  • The AI agent covers the hours you cannot stay awake for
  • No admin overhead: setup is a single call on your real number
Starter, quoted
Seats 6–25

Growing teams

Enough people that leads now get lost between them.

  • Assignment and reassignment rules that stop the quiet drop
  • Automation for the follow-up nobody has time to remember
  • A pipeline a manager can read in fifteen seconds
Growth, quoted
Seats 25+

Multi-branch and enterprise

Several numbers, several branches, one brand promise.

  • Multiple WhatsApp numbers and workspaces under one account
  • SSO (SAML / OIDC), SCIM provisioning and role-based access
  • Choice of hosting region, plus written data-residency terms
Scale, quoted
Setup Agency

Agencies and resellers

You run WhatsApp on behalf of other people's brands.

  • A separate workspace per client, with no data bleed between them
  • Per-client reporting you can hand over without editing
  • Commercial terms written for managed accounts
Talk to sales

Not on the list

Your trade is missing. That is not a problem.

None of the twelve is a separate product — it is the same five modules, configured differently. If you sell, quote, or book appointments over WhatsApp, the setup call is the same call. Tell us what a good lead looks like in your business and we will build the scoring around it.

Next step

Ready to see it on your own inbox?

Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Replai is the right fit.

Replai is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.