07 Restaurants & F&B

Reservations, catering quotes and "buka jam berapa?", on one number

Restaurant WhatsApp is three jobs sharing one thread: table bookings, delivery questions, and catering enquiries worth fifty covers each. The catering enquiry is the one that gets buried.

Tables recovered from no-shows
23
Per week, one outlet
Catering replies under 5 min
94%
Menu questions deflected
76%

01 What lands in this inbox

The messages, in the words your customers actually use.

We read design-partner threads before writing a single automation. This is the raw material the AI agent and the scoring model are tuned against.

Kept verbatim, mixed language and all — because that is how the question arrives, and what the agent has to understand.

Your business number Live
  • buka sampai jam berapa?
  • bisa catering 200 pax tanggal 12?
  • masih bisa booking 6 orang malam ini?

Unassigned · waiting for a first reply

02 Before and after

What breaks today, and what we set up instead.

What breaks today

  • Hours, location and menu questions all day, every day
  • Catering and event enquiries buried under table bookings
  • No-shows on Friday tables you turned other people away for

What we set up instead

  1. Menu and hours from your own sheet

    Today's menu, opening hours, delivery radius, halal and allergen notes — answered from the sheet your team already keeps.

  2. Catering split into its own pipeline

    Headcount, date and budget language route the enquiry to a human within minutes, with an order-value estimate attached.

  3. Reservation confirmations

    Confirm, remind the day before, and release the table automatically if nobody replies by your cut-off.

Where this comes from Set up with a four-outlet café group and two catering kitchens taking orders on one number.

Next step

Ready to see it on your own inbox?

Thirty minutes, your real WhatsApp traffic, no slide deck. We will tell you honestly whether Replai is the right fit.

Replai is invite-only and quoted per team, so there is no signup form and no public price list. Both start with the same call.